Ride + Resolve

Fair resolutions for every ride

Prevent a pickup misunderstanding. Challenge the right fact. Get a fair resolution for both sides.

Choose your workspace. No account or password needed.

Conceptual illustration of a rose car at a covered pickup curb

How are you using Rydr?

I’m a rider

Open your rides: check a disputed charge, answer a reviewer’s question, or appeal a decision.

I’m a driver

Open your rides: understand a trip decision, supply a record, track reimbursement, or appeal.

I’m a reviewer

Open the Worklist: assess both sides, request evidence, and record a fair resolution.

Live AI available through Tencent Cloud ADP. Sample rides · Financial actions use a test ledger.

Access and session details

Role selection is not verified identity. Each visitor gets fresh sample cases. Changing roles keeps your progress and the case you were viewing; Start fresh session begins again with every case open. Review requests stay in this workspace and do not notify Ryde support.

1. Prevent a dispute

Clarify pickup access together.

2. Challenge a fact

Find the relevant record and reassess it.

3. Resolve for both sides

Track reimbursement separately from recovery.

Policies and sources